Privacy Policy for Rizzer

Introduction

Welcome to Rizzer ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our AI-powered dating coach application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Rizzer, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account and use Rizzer, we collect the following information:

Account Information:

• Phone Number (required for authentication)
• Email Address (optional)
• Full Name
• Date of Birth (to verify you are 18+)
• Gender Identity
• Location (city, state)

Profile Information:

• Photos (up to 6 profile photos)
• Bio/Description
• Height (optional)
• Zodiac Sign
• Interests and Hobbies
• Relationship Goals
• Looking For (relationship preferences)
• Occupation (optional)
• Drinking Preferences (optional)
• Religion (optional)
• Ethnicity (optional)

Dating Activity:

• Date Profiles (information about people you're dating)
• Conversation Notes
• Date History and Memories
• Gift Investigation Data
• AI Chat Conversations (with our Genius Rizz Coach)
• Saved Rizz Lines (conversation starters you save)
• Event RSVPs and Interests

1.2 Information Collected Automatically

Device Information:

• Device type and model
• Operating system and version
• Unique device identifiers
• Mobile network information
• IP address
• App version

Usage Data:

• Features you use
• Time spent in app
• Screens viewed
• Buttons clicked
• Search queries
• AI interactions
• Error logs and crash reports

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• Account Management: Create and manage your account
• AI Features: Generate personalized conversation starters, date ideas, and gift suggestions
• Date Management: Help you organize and track your dating connections
• Personalization: Customize content and recommendations based on your preferences
• Communication: Send you app notifications, updates, and important information
• Customer Support: Respond to your questions and provide assistance

2.2 To Ensure Safety and Security

• Fraud Prevention: Detect and prevent fraudulent activity
• Terms Enforcement: Enforce our Terms of Service
• Safety Measures: Protect against harassment, abuse, and inappropriate content
• Age Verification: Ensure all users are 18 years or older
• Account Security: Protect your account from unauthorized access

3. How We Share Your Information

3.1 We DO NOT Sell Your Personal Information

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We share information with trusted third-party service providers who help us operate our app:

• Supabase (database and authentication) - stores your account and profile data
• OpenRouter/Grok AI (conversation generation) - processes your AI chat messages
• Cloud Storage (photo hosting) - stores your profile photos securely
• Analytics Tools - help us understand app performance (anonymized data)

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4. Data Retention

4.1 Active Accounts

We retain your information for as long as your account is active and as needed to provide services.

4.2 Account Deletion

When you delete your account:

• Immediate: Your profile becomes inaccessible to other users
• 30 Days: Your personal data is permanently deleted from our active databases
• 90 Days: Backup copies are removed from our systems
• Exceptions: We may retain certain data longer if required by law or for legitimate business purposes

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
• Secure Authentication: Phone verification and secure session management
• Access Controls: Role-based access to data within our systems
• Regular Security Audits: Ongoing monitoring and vulnerability assessments

5.2 Your Responsibility

• Use a strong, unique password
• Keep your login credentials confidential
• Enable two-factor authentication (when available)
• Report suspicious activity immediately
• Log out from shared devices

6. Your Privacy Rights

6.1 Access and Portability

• Access: Request a copy of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Timeline: We will respond within 30 days

6.2 Deletion

• Account Deletion: Delete your account and data through app settings
• Specific Data: Request deletion of specific information
• Exceptions: Some data may be retained for legal or security reasons

6.3 California Privacy Rights (CCPA)

California residents have additional rights:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

6.4 How to Exercise Your Rights

Email: privacy@rizzer.io
In-App: Settings → Privacy → Data Rights
Response Time: Within 30 days of verified request

7. Children's Privacy

7.1 Age Requirement

Rizzer is NOT intended for users under 18 years of age. We do not knowingly collect personal information from anyone under 18.

7.2 Parental Notice

If you believe your child under 18 has provided information to Rizzer, contact us immediately at privacy@rizzer.io. We will promptly delete the account and all associated data.

8. AI and Automated Decision-Making

8.1 AI Features

Rizzer uses artificial intelligence to:

• Generate conversation starters
• Suggest date ideas
• Provide dating advice
• Analyze screenshots for context
• Recommend gifts

8.2 Your Control

• Opt-Out: You can choose not to use AI features
• Feedback: Provide feedback to improve AI accuracy
• Manual Override: Always review and edit AI suggestions before using

Note: AI providers process data in real-time but do not permanently store your conversations.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, new features, or legal requirements.

Material Changes: We will notify you via email or in-app notification
Minor Changes: Updated policy posted with new "Last Updated" date
Review Period: 30 days to review before changes take effect

Your continued use of Rizzer after changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@rizzer.io
In-App: Settings → Help → Contact Support

Response Time:
Simple Questions: 7 business days
Data Rights Requests: 30 days
Urgent Security Issues: 24 hours